Birthday Party FAQ

Booking a party

Is there a deposit required?
Payment in full is due at time of reservation for all D.I.Y. Parties.   Half of the balance is due at time of booking for all Themed Parties.

Can I see the party facility prior to making a reservation? 
Yes, we encourage you to notify the reservationist before coming into the museum.

When do I have to pay for my party?
All monies must be received no later than two weeks prior to your party.  Please note, this is for a Themed Party only.  DIY Party reservations are required to pay in full at time of reservation.

Procedures, head counts, food, etc.

How early can I arrive for my party?
Hosts may arrive 15 minutes prior to the start of the party to set up decorations.

Where do I check in for my party?
Upon your arrival let the Guest Services Staff know you are here and for which party.

How will our party guests be recognized?
Each party guest participant will receive a “Happy Birthday!” sticker to wear while in the Museum. This is our way of recognizing your group, and it also allows for admission to the Museum following your child’s celebration. You will be asked to provide a headcount of your guests to the Party Coordinator prior to arrival at the Museum, and we will provide this exact number of stickers to your participants.

Who should I include in my head count?
Please include every person participating in the festivities unless they are under the age of 1, including the birthday child.

What about siblings and adults of my invited guests?
Yes, siblings and adults of invited guests will be included in the count as well.

Will someone be there to assist me during my party?
A birthday host will be available for the Themed Parties only.  The host will lead the craft and assist in serving the food and the cake.  The host will also ensure your party room is set up by the time your party is scheduled to start.

How do I get my party supplies to and from my car?
You will be responsible for getting all your items from the car to the party location and back. We have a cart available to assist with the process.

If I decide to bring my own food, is there somewhere to store it?
There is limited food storage facilities available and is on a first come first served basis.  Please inform the Guest Services Staff if you need something refrigerated.  Warmers, crock pots, microwaves, Sternos are not permitted.

What if I am running late or my guests arrive late?
Parties start promptly at your designated party time.  The room is yours only for the two hours you have reserved; because of other parties you will not be able to make up the time in the room. Please advise your guests to arrive on time.

How is the Party Room decorated? Can I bring my own decorations?
For all Themed Parties tables are set with party favors, utensils, and food just prior to your arrival. If you wish to bring additional party décor, please let our Party Coordinator know in advance so that we may work with you to make your child’s experience special. Please note: We reserve the right to prohibit certain decorations for fire, safety, and environmental concerns.  Decorations are limited to table-tops and free-standing items.  Materials may not be hung from ceilings or walls.

Is food and cake included in the birthday package?
Water, juice, and cake for 30 people (10 children and 20 adults) are included in the Themed Party package. We have food available as an add-on and can be ordered up to 5 days prior to your party. See our menu selections for more information.  Food, cake, and beverages are not provided in the D.I.Y. packages.

What if we ran out of time in the party room, can we continue our party at one of your lunch tables?
No. Parties are only permitted in the museum at a scheduled time and only in one of our party rooms. The lunch tables are for all other guests of the museum and party material is not permitted on them.

What if I am not utilizing your party room, but I want to have a party?
Parties are not permitted in the museum unless it is at a scheduled time in one of our party rooms.  Balloons, cake, gifts, and all other party items will not be permitted into the museum.

One of my adult guests is a member of the museum.  Can they use their membership to attend the party?
No, memberships are not valid with birthday parties.

Do we have to leave the Children’s Museum when our party ends?
Absolutely not! You and your guests must leave the party rooms after your two-hour party to allow for preparations for the next party, but all guests are welcome to enjoy the Museum until it closes at 5:00 pm.

Can I hire entertainment for my child’s party?
The hiring of entertainers who are not affiliated with the Mid-Hudson Children’s Museum is not permitted during museum hours.  Upon prior approval by museum staff, outside entertainment may by allowed during private after-hours parties.

What things are not permitted?
Alcoholic beverages, explosive materials, and piñatas are prohibited.  The Mid-Hudson Children’s Museum is a non-smoking campus.  Smoking anywhere on the museum grounds is prohibited.

Cancellation policy and rescheduling policy

Can I reschedule?
A $65 fee will be applied if a reserved party is rescheduled at any time.  If a party must be rescheduled due to inclement weather, rescheduling fee is waived.

What happens if I need to cancel?
If party is cancelled more than one month prior to scheduled party, 100% of the fee will be refunded minus a $65 cancellation fee. There will be no refund for any cancellation made within one month of the scheduled party date.

What happens if my party starts late?
Each event will start promptly. Late party arrivals risk a compromised schedule and program. No refunds are available for late arrivals, and a party will be considered cancelled if the birthday family does not arrive within 30 minutes of the reserved party time.

For more information about birthday parties at the Mid-Hudson Children’s Museum please call (845) 471-0589 ext. 15 or email: birthdays@mhcm.org